is true. vi. Delay in feedback – Unlike oral communication, where queries, clarifications and comments move instantaneously from receiver, in written communication, there is a time gap between sending and receiving of message. This is a means to test whether a candidate being interviewed for a job can keep his cool when asked questions that seek to make him lose temper, get confused or panicky or nervous. Our customer, Houlihan's Restaurants Inc., uses Jostle to connect employees across restaurants in various locations.Like Houlihan's, the majority of organizations do their work in multiple locations. While passing on information or orders to large number of persons or to persons situated at different places, face-to-face communication is not possible. The effectiveness of oral communication is influenced by pitch, voice modulation, clarity, volume and speed of spoken words. The aim should be to talk to, not to talk down, to the audience, thinking as though they do not understand anything and can be easily taken for a ride. It finds expression through gestures, postures, body movement and physical appearance. There are certain body postures that, according to psychologists, suggest specific feelings and emo­tions. Besides, the receiver should understand the message. Human beings are the only species gifted with the use of words that make languages. Know your audience. Wherever sender and receiver of information do not share a common language, non-verbal communication is the most effective communication. (iv) Better Receptivity to Verbal Communication, (v) Easy to Amend or Deny the Contents of Communication, (ii) Not Suitable In Case of Long and Complex Message and Response, (iii) No Formal Record of Communication for Future Reference, (iv) Open to Create Misunderstanding between Parties, (i) Only Mode for Persons Separated by Geographical Distances, (ii) Necessary in Case of Lengthy Messages, (iii) Enables Maintenance of Official Record for Future Use, (v) Enables Meaningful Assignment of Duty and Delegation of Authority, Hands clasped behind the back convey anger, frustration and apprehension. Paralanguage 5. These differences lead to misunderstanding and confusion. Verbal communication is best used when something has to be discussed in detail or when someone has to be complimented or reprimanded. iv. General Behaviour and Attitude 10. Oral communication is normally adopted as a medium to communicate when one intends to communicate instantly and want to build a personal rapport. The other type of verbal communication includes the spoken word, either over the phone or face-to-face, videoconferencing, voice chat or any other medium. Mechanical devices used for oral communication include telephone, intercom, dictating machines, internal addressing system, internet, etc. For example, in a particular culture wearing white may be considered as auspicious whereas in another it may be an indication of grief. This is one of the preferred methods of communicating within a business, but it may be unrealistic at times if some departments in an organization are located physically distant. While preparing a speech, the speaker should keep in mind the things that the audience would like or hate to hear. Example- Report on financial viability of a particular project; Extent and causes of indiscipline among the work-force, etc. A better understanding of the various methods of communication along with the different communication styles will help in knowing as well as dealing with people in a better way, clear any misconceptions or misunderstandings that may exist and thus contribute to the organisation’s success. iii. Non-verbal communication may prove to be a very useful substitution for oral or written communication in situations where either verbal communication is not possible or where it is disturbed or blocked through noise or interruption. Talk in social get-togethers and so on. Nothing can take place without some method of communication being used to express ourselves for whatever purpose.Communication is even more valuable in a business environment as there are several parties involved. When a person refuses to speak or write, he can communicate non-verbally. On the other hand, there are certain drawbacks of written communication. Observe a politician addressing a meeting. All in One Personal Development Bundle (40+ Courses). The words may be spoken or written. Communication Addressed to Employees, Shareholders and Public, Guidelines to be followed in Public Communication, In verbal communication the sender and receiver of message are face-to-face, with listening to each. Verbal or oral communication is the process of transferring information from one person to another through mouth such as telephone is an internal business information. Oral messages are temporary in nature as it is difficult to retain them for the future, although with modern electronic devices, now even oral communications can be recorded and saved. This label covers all communications on paper and its equivalent. Hearing a droning sound for long may sap the message of interest and the receiver may become drowsy. 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