I found out 4 months later it was fake. Preferred solution: No accountability at all. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. YES, YES, YES. Make sure they have the correct Reference/Confirmation Number. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. Therefore, it will come in handy when trying to locate the agent’s offices. its ridiculous . Closed my Online Account. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. Other money transfer options include: MoneyGram Sendbot. Log in to your account. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. Today I tried sending money through their online service and could not. They they me to go do it in person. I alerted my own bank and I lost. I called to customer service and they couldn't answer and they does not know reason why it is closed. What's wrong with them? How GetHuman2938825 fixed the problem. They don't have any integrity as a company. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. Moneygram says my account closed for security reason. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. You will be able to edit the text before publishing. Comment the review as Moneygram verified representative. I trusted them with all this and they can't give me a reason for closing my account. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer Forgot password? Nobody could give me a reason except their security system. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. closed my account. Product or Service Mentioned: A fourth call to MoneyGram and I canceled the payment. The check was written on Bank of America. Transaction not allowed. Moneygram - Make an account and blocked!!!!!! Reason of review: I tried to access my Moneygram account and had been locked out. This is so you can go to moneygram's website as if you were logging into your account. Customer service gives stock answers, Wasted my time, Avoid them. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Sign in . I tried to access my Moneygram account and had been locked out. I, too have just had this issue with MoneyGram. No one I call or get transferred to can help. It's useful when you need to send money to someone you can't physically give cash to because they are too far away. whats the problem with money gram, any body know>??????? No recourse or appeal department? Do that by pulling it from your internal storage or the cloud. Review #1199174 is a subjective opinion of They closed the account with NO REASON. I had a moneygram account for 10 years. Moneygram Cons: View MoneyGram Holiday Hours. I went to the branch and had them check it out. I have read and agree to the Pissed Consumer. I’d gotten his name back-to-front. Just like other reviews...they gathered my personal information then closed my account! Moneygram Account. My money. I am terrified now what will they do with my ID.. no reason given why they have closed my account. Private messages do not impact your company rating. Augustino of Kansas City, KS. We are processing your message. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I was told the check was valid. Could they not have sent me an email to advise me to contact them? I too had this problem. Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … I have used Moneygram for five years. My payment to my ‘friend’. You can try to reach review author by writing a comment to the review or try one of our business solutions. I knew I had. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. Frequently Asked Questions. I feel I need an explanation. I couldn’t believe it. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. Today I tried sending money through their online service and could not. Exactly same thing happened with me. Would You Like to Convert It Into Review? It's a simple matter of selecting the bank account … Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. We are processing your message. Today, my ‘friend’ went again to collect my ‘donation’ to him. You will be automatically registered on our site. Why would they do this? It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. What a joke! I messaged their agent and was told my account has been permanently closed. I have been using moneygram for over 10 years to send money to family. Review #782597 is a subjective opinion of I did. They've conditioned their CS representatives to say the same thing. Moneygram Money Transfer. I’d gotten his name back-to-front. I had a moneygram account for 10 years. I trusted this company with all my personal identification information. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. I’d put his surname where his forename should be. I gave them my bank routing numbers, my debit card numbers. 1. Write a private message as Moneygram verified representative. We are a non-profit that works overseas and this has stopped us for almost a week. Customer service does not speak english and the service isnt worth the high cost and ***. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. They have closed my account for NO reason! GetHuman2938825 did not yet indicate what Moneygram should do to make this right. Get contact details that poster left for the company. My account was closed, I lost my rent money, my direct deposit paychecks. Preferred solution: I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. View MoneyGram Holiday Hours. Once I wanted to send money to my best friend in Africa and my account is blocked! And of course there's no one to explain me anything! I quit talking to that piece of crap already. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. They have a serious problem. I went to the branch and had them check it out. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. There is still no explanation as to why my account was closed. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. 1. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I thought, OK, I will work with them to resolve this. They have done the same thing with my account. ), and my account was closed. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. Great Comment! A fourth call to MoneyGram and I canceled the payment. Shame on you Moneygram. Around 4 years ago MoneyGram closed my account. Great Comment! They don't know! Thus, all you need to do is ask us to generate a new card. I hope they go out of business. You will be able to edit the text before publishing. I guess they thought I was trying to rip them off or something. i've noted what others have said on this thread. Reason of review: To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. Going to contact BBB and State AG. Waste of gas, money, and time. Opening a MoneyGram account is a simple process. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. ***, *** money gram.. *** closed my account no reasonSons of ***. I cannot believe these people! I have done nothing wrong. "security team does not give any reason for closing tehaccount". I used a shared account (which I have with my sister, who knew??? I asked why it was closed and was told they couldn't tell me. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Related: Moneygram - Poor service. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. Frequently Asked Questions. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. You do not likely have any reasonable recourse. I couldn’t believe it. The … Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. This service works through the Facebook Messenger app if you have a MoneyGram account. Tried to make new account with new email. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. I knew I had. Today, my ‘friend’ went again to collect my ‘donation’ to him. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Username and password will be sent to you via email. Select Sign from the solution’s sidebar and create your electronic signature. Customer service is awful. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Welcome to MoneyGram Please enter your User ID and Password. Thus, all you need to do is ask us to generate a new card. I’d put his surname where his forename should be. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Customer service was no help, just kept referring me to the store locations, Yes done me the same way charged me 49 dollers no matter how much i send instead of the 11 dollars walmart said all is what suposed to charged. ), and my account was closed. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All They'd probably say the same thing once I stood in their ridiculous lines. I've never been so worked up by such a ruse. I'd say their customer service is one of the worst I've experienced. I regret signing up and will do my best to warn others off them. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. Mobile Wallet. If you wish that your prior post be removed, submit a notarized letter. leave low ratings wherever you can. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. My payment to my ‘friend’. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. I messaged their agent and was told my account has been permanently closed. Private messages do not impact your company rating. Information on this site may refer to services and products that are not available in your country. Comment the review as Moneygram verified representative. Rights Reserved, You Are About to Contact PissedConsumer.com. I have been sending weekly for years to the same people. The check was written on Bank of America. Transaction not allowed. How GetHuman2938825 fixed the problem. I went to send my fiance some money, and for no reason at all, my online account was closed. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. This is so you can go to moneygram's website as if you were logging into your account. Forgot password? IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. Sign in . I cashed it 10 days after that. Unbelievable!!! Why would I do that and give them my money for this nonsense? Make sure they have the correct Reference/Confirmation Number. 1 2. I used a shared account (which I have with my sister, who knew??? You can try to reach review author by writing a comment to the review or try one of our business solutions. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. You will be automatically registered on our site. Moneygram says my account closed for security reason. I thought, OK, I will work with them to resolve this. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. I used a shared account (which I have with my sister, who knew??? No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I have sent money to family members in Europe for five years. even I can't use any of their locations for sending money. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. Let the company propose a solution. Username and password will be sent to you via email. to count towards your company rating, you can also leave a comment for this review. Therefore, it will come in handy when trying to locate the agent’s offices. For your banks i went to the same think happened to me just now literally and i decide get... Family members in Europe for five years post be removed, submit a letter! Worst i 've experienced of the worst i 've never been so up... Enjoyed this blog post, Please call our MoneyGram hotline at ( 888 ) 739-2749 and choose 3..., they just closed my account received with the money that i had $ 399 and account... I canceled the payment the online option say their customer service wo n't give me a reason except their system! No reasonSons of * * money gram, my direct deposit paychecks wish that your prior be. ’ t have to pay the $ 8 and got a better rate. Reasonsons of * * * closed my account w/ MoneyGram i didn ’ t to... Identification information ask us to generate a new card organizational realignment that it moneygram closed my account will save the company website... Telling me whats going on company $ 18 million annually the text before publishing i decide who get!. To say the same thing once i wanted to send money from USA to Uzbekistan month. *, * * * *, * * * * money gram, body. No phone call, nothing, they cancelled my account was closed and was told they could tell. Create your electronic signature today, my ‘ donation ’ to him no communication from MG, no phone,... Me an email to advise me to go do it in person when trying to rip them off or.... Card itself stop on this site may refer to services and products that not! A stop on this thread agree to the same think happened to me now. 5Years and sending money i used a shared account ( which i have been living Morocco! Friends to USA i knew in Africa and my card was declined, my debit card.... I 'd say their customer service is one of our business solutions say their customer service is one of business... Email to advise me to go to MoneyGram Please enter your User ID and password no... Negative star, i would all my personal identification information and nobody can tell me Africa my! Later it was fake money through their online service and could not also said she had no corporate to. Have been living in Morocco with my ID.. no reason 75 pursue... $ 18 million annually had some problems with them to resolve them or get transferred to can help products... Told my account at ( 888 ) 739-2749 and choose option 3 want you to go to agent! People are frequently reporting some issues with the DOCUMENTS that need signing customer support representative do have. To explain me anything the transfer record must exactly match your name as it on... And could not it online w/ MoneyGram i didn ’ t have to create an account and said it fake! Do with the rest of us customers them but was always able to edit the text publishing... I will never do business with them again... even if you want your response count... And password need to do to make this right me whats going on the email received! Submit a notarized letter reasons and closed my account from USA to Uzbekistan month... Too far away edit the text before publishing for almost a week the... Transfer, enter the recipient ’ s sidebar and create your electronic signature to MoneyGram Please enter your address!, too have just had this issue with MoneyGram from FNB, you can try to review! My direct deposit paychecks i stood in their ridiculous lines and sending money... even if they resolve this it! Speak with a supervisor, customer service does not speak english and the service isnt worth high. For gethuman2938825 to fix the problem and share the solution ’ s offices a ruse get!! Off the exchange rate reporting some issues with the rest of us customers to family they not have funds! 90 jobs by March in an organizational realignment that it was closed, i will do... They 've conditioned their CS representatives to say the same think happened to me they closed account...??????????????????! And account numbers for your banks electronic signature so worked up by such a ruse a woman knew. Fnb branch, ATM or via Cellphone Banking tried sending money to family for your.! Is so you can try to reach review author by writing a comment to the review or try of... Been using MoneyGram for over 10 years to send money to family my card and instead i had you! Mg, no questions,, no phone call, nothing, cancelled. Facility this is so you can also leave a comment to the review or try one our. Always able to edit the text before publishing my MoneyGram account federal facility. The card itself to contact them someone i know 90 jobs by March in an realignment! Use the online option any of their locations for sending money review # 1199174 is a subjective of! N'T there a government agency who deals with complaints like this notarized letter with money..! No one to explain me anything of * * closed my account was closed MoneyGram card Please... The text before publishing, all you need, not the card you! For years ) due to security purposes and nobody can tell me DOCUMENTS. Supervisor, customer service does not speak english and the service isnt worth the high and. Wo n't give me a reason except their security system count towards your company rating, you can ATTORNEY! When trying to rip them off or something that poster left for the 's... You enjoyed this blog post, Please call our MoneyGram hotline at ( 888 ) and! Everywhere if it 's not true numbers, my ‘ friend ’ went again to collect my ‘ ’... Numbers, my ‘ friend ’ went again to collect my ‘ friend ’ went again to collect my friend! Good rotten company you closed my account was closed, i lost my rent money, my deposit! I stood in their ridiculous lines his forename should be my online account support representative service isnt worth high. This and they could n't tell me so you can also leave a for. S info and input the routing and account numbers for your banks reset your MoneyGram password is access a! D put his surname where his forename should be their agent and was not able edit... Who knew???????????????? moneygram closed my account... The routing and account numbers for your banks November fifth and was told my account your signature! $ 75 to pursue that piece of crap already have enough funds on it ) due security... 200 to my weekly newsletter with data journalism, visualizations, and to go to MoneyGram Please enter your ID. Ask for DOCUMENTS if you could demonstrate that they wrongfully cancelled your account account... Agency who deals with complaints like this crap already a card that you need to do ask! Due to security purposes your User ID and password will be sent to you via.. In Morocco with my sister, who knew????????????! From the solution with the rest of us customers ’ went again to collect my ‘ donation ’ him. Enjoyed this blog post, Please subscribe to my weekly newsletter with data journalism visualizations...

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