riverside public utilities assistance program

(Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions Contact Us By Phone • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. Total Monthly Income: $747. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. The program provides free home energy conservation services to low-income Riverside County homeowners and renters. Please call (951) 782-0330 to have Customer Service activate this option. • ECIP or F/T (Energy Crisis Intervention Program or Fast Track): ECIP component of the program consists of gas and electric bill payments, wood, propane and oil payments, and furnace repair and replacement on behalf of those households identified in a crisis situation. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). LIHEAP is a federally-funded program that is implemented by the State. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help EnvÃe su solicitud SHARE con copias de la documentaciÃ³n requerida a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por correo para el programa SHARE. If you have questions, please call Customer The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). In the event of a power outage, patients requiring For more information on closures, please visit COVID-19 information page. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. What do I need to provide in order to apply? 3. Los clientes deben satisfacer todas las pautas especÃficas y generales del programa de RPU para ser elegibles para incentivos. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Box 5760 *Las Pautas de Pobreza Federal estÃ¡n sujetas a cambios. Who can apply to ERAP? Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Riverside Public Utilities - WebConnect. Write in an amount for a one-time donation on your utility bill payment slip. Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. 2. Housing Choice Voucher Program. A trained inspector will assess eligible dwellings for measures needed. There are 3 ways to donate to the SHARE program fund: 1. Please call (951) 782-0330 to have Customer Service activate this option. What are the most common reasons an application would be denied? 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. Total Annual Income: $8,960 To apply, please print the appropriate forms Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Make a One Time Payment Click here. Riverside, CA 92517-5760. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. Payments are made directly to the utility … For any questions or inquires, please email RPUSHARE@riversideca.gov. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por perÃodo de 12 meses. Our rebate programs help you save money by conserving water and energy. Call (951) 955 - 0493 to contact our Riverside office. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. How can I qualify? What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. Please don't fax in your application. Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. Total Monthly Income: $747. • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. CAP Riverside administers both programs. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. Your household may be eligible based on participation in certain public assistance programs such as RPUâs SHARE (Sharing Households Assist Riversideâs Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. P.O. To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Utility assistance Riverside County, California Riverside County assistance programs. Los solicitantes deben llenar una solicitud en la comunidad de acciÃ³n de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Please sign in to your account. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … These figured are updated each January. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. Total Annual Income: $8,960 (Programa de Asistencia de Pagos SHARE de Servicios PÃºblico). Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. uninterrupted service, continuous service cannot be guaranteed. It takes up to two weeks to receive, review and process the application. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. California utilities suspend non-payment shutoffs due to coronavirus. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Riverside Public Utilities electric and water assistance programs. Proposals must meet all of the following criteria to be eligible for consideration: To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. Instructions: All forms must be printed and filled out in blue or black ink. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. 1. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. El programa ha asistido sobre 95,000 residentes de bajos ingresos. It takes 60 to 90 days for the credit to appear on your utility bill. ATTENTION: ESAP Program is on hold until further notice. the use of life support equipment are responsible for providing their own backup power system. This may cause your electric consumption to increase beyond normal patterns. lower your monthly bill, while making your home more energy efficient. Schedule an appointment today at 1-800-818-4298. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. All other utility customers should fill out a LIHEAP application. structure for the use of certain medical equipment. Program participation To apply online, visit https://www.caliheapapply.com/. What types of utilities does the program pay for? Customers must fulfill all program specific and general RPU program guidelines to be eligible for incentives. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. EnvÃe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificaciÃ³n, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del aÃ±o en curso a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por telÃ©fono. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. Please allow up to 2 weeks to process applications. Please don't drop your application off at our main office or a satellite office. Required forms should Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depÃ³sito es $150 por cliente, por perÃodo de 12 meses. Add for each additional person: Box 5760 En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de AcciÃ³n Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. be completely filled out by the utility account holder and their physician, then mailed or dropped off at Riverside Public Utilities (RPU) established the Sharing Households Assist Riversideâs Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. AÃ±adir por cada persona adicional: Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. B-102 Riverside, CA 92507. *Federal Poverty Guidelines are subject to change. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. Asistido sobre 95,000 residentes de bajos ingresos pay for utility shut-offs will be undertaken through the duration of following... 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